Privacy and Policy Notice
1. Introduction
This Privacy Notice explains how A.C. SLASHOPT LTD and its affiliated or subsidiary companies ("we", "us", "company", or "SLASHOPT") handle data, including personal data related to individuals such as clients, intermediaries, third parties SLASHOPT interacts with, or anyone connected to those parties. It also applies when you visit our website, regardless of your location, and outlines your privacy rights and relevant legal protections.
The information provided is primarily intended for individuals who are current or prospective customers of SLASHOPT, or who serve as authorised representatives, agents, or beneficial owners of legal entities, as well as for those who previously had a business relationship with the company.
For data about individuals, this document describes the rights of those individuals regarding their personal data.
2. Who we are
SLASHOPT is an end-to-end IT solution provider with a deep field experience of more than 25 years which applies an integrated approach to strategically defining, tactically addressing, and measurably delivering on IT infrastructure, security and policies, by utilizing strategic alliances with all leading technology providers.
SLASHOPT’s expertise lies with defining gaps in current IT pathways, designing processes to optimize sustainable access to services and auditing integration. Its emphasis is on designing, supporting with the implementation and reporting against the outcomes of large-scale change programs, technological posture, risks, and drive innovation. Its structured and comprehensive approach will ensure that IT systems are continuously evaluated, monitored, and optimized.
To uphold our commitment to privacy, we have appointed a Data Protection Officer (DPO) responsible for supervising all matters related to this privacy notice. For any inquiries regarding this privacy notice or to exercise your legal rights, please contact our DPO at privacy@slashopt.eu.
3. The type of Personal Data we collect and process
The categories of data that we may collect, use, store, and transfer include:
- Contact information, such as first and last names, postal or delivery addresses, billing addresses, email addresses, and telephone or fax numbers.
- Information provided during the course of IT and consulting services, which may encompass details about your network, passwords, IP addresses, open ports, as well as location and access rights to files, folders, and various software applications.
- Financial data, including payment-related details such as bank account numbers and payment card information.
- Transactional data, covering information regarding payments to and from you and third parties with whom you may conduct transactions.
- Technical data, which may consist of browser type and version, time zone settings and location, browser plug-in types and version, operating system and platform, and other technology associated with devices supported under our maintenance contracts.
- Marketing and communications data, including your preferences for receiving marketing communications from us and our third-party partners, as well as your communication preferences.
- In specific circumstances, depending on the contracted services, we may collect and process "Special Categories of Personal Data", including race, religious beliefs, sexual orientation, political opinions, health, genetic and biometric data, or criminal record information.
- Signatures on proposals and contracts.
- Professional interests and events attended.
- Records of meetings attended and visits to our offices.
- Any additional information you choose to provide to us.
4. Legal basis for collection and processing of Personal Data
Data we collect may come from clients, intermediaries, data subjects themselves, third parties connected to the data subject, or publicly available sources. Methods include direct interactions, automated technologies, and third-party sources.
We process your personal data in accordance with applicable laws, typically under:
- Contractual necessity
- Legitimate interests
- Legal or regulatory obligations
We do not generally rely on consent except for Special Categories of Personal Data or third-party marketing communications.
Purposes for processing
- Managing accounts, providing support, training, and identity verification.
- Administering business relationships, invoicing, and reporting.
- Improving services and internal research and development.
- Marketing communications compliant with applicable laws.
- Audit, security compliance, enforcement of terms, and fraud prevention.
- Legal obligations and corporate transactions like mergers or acquisitions.
Obligation to provide Personal Data
If you do not provide requested information, we may be unable to deliver services or comply with legal requirements.
Consent and withdrawal
Where consent is provided, you may withdraw it by contacting our DPO at privacy@slashopt.eu. Processing will stop unless another lawful basis exists.
Use for other purposes
Personal Data will only be used for compatible purposes with the original intent. Any new purpose will be communicated with a legal basis.
Sources and recipients of Personal Data
During contractual or statutory obligations, your data may be shared internally and with trusted third parties bound by GDPR compliance. Examples include:
- Professional advisers (lawyers, auditors, banks)
- Distributors, suppliers, service providers (couriers, hosting, marketing)
- Regulators or government bodies
- Public registers and authorities
- Third parties in case of business transfer, merger, or acquisition
International transfers
We ensure equivalent protection for transfers outside the EEA via:
- Countries with adequate protection
- Contractual agreements approved by the European Commission
- Explicit consent for transfers
- US Privacy Shield (when applicable)
- Government-mandated transfers
Marketing
We may use your data to tailor offers or marketing communications. You can opt-out anytime by contacting privacy@slashopt.eu.
Data security
We implement technical and organizational measures to protect your data and limit access to authorized personnel only.
Retention
Personal Data is retained only as long as necessary to fulfil purposes, comply with legal requirements, or complete reporting obligations. Anonymisation may occur once retention is no longer necessary.
Data subject rights
You may have the right to:
- Access your Personal Data
- Correct inaccuracies
- Request deletion
- Object to processing
- Restrict processing
- Request data transfer
Rights are not absolute and may require identity verification. Contact privacy@slashopt.eu for requests.
Duty to inform us of changes
Keep your Personal Data accurate and up-to-date by notifying us promptly of any changes.
No fee usually required
Access to your data is usually free. Excessive or unfounded requests may incur a fee.
Right to lodge a complaint
If you are unsatisfied with our response, you may complain to the Office of the Commissioner of Personal Data Protection.
Changes to this privacy notice
We may update this notice at any time without further notification. Periodically reviewing it is recommended.
Privacy and Policy Notice
1. Introduction
This Privacy Notice explains how A.C. SLASHOPT LTD and its affiliated or subsidiary companies ("we", "us", "company", or "SLASHOPT") handle data, including personal data related to individuals such as clients, intermediaries, third parties SLASHOPT interacts with, or anyone connected to those parties. It also applies when you visit our website, regardless of your location, and outlines your privacy rights and relevant legal protections.
The information provided is primarily intended for individuals who are current or prospective customers of SLASHOPT, or who serve as authorised representatives, agents, or beneficial owners of legal entities, as well as for those who previously had a business relationship with the company.
For data about individuals, this document describes the rights of those individuals regarding their personal data.
2. Who we are
SLASHOPT is an end-to-end IT solution provider with a deep field experience of more than 25 years which applies an integrated approach to strategically defining, tactically addressing, and measurably delivering on IT infrastructure, security and policies, by utilizing strategic alliances with all leading technology providers.
SLASHOPT’s expertise lies with defining gaps in current IT pathways, designing processes to optimize sustainable access to services and auditing integration. Its emphasis is on designing, supporting with the implementation and reporting against the outcomes of large-scale change programs, technological posture, risks, and drive innovation. Its structured and comprehensive approach will ensure that IT systems are continuously evaluated, monitored, and optimized.
To uphold our commitment to privacy, we have appointed a Data Protection Officer (DPO) responsible for supervising all matters related to this privacy notice. For any inquiries regarding this privacy notice or to exercise your legal rights, please contact our DPO at privacy@slashopt.eu.
3. The type of Personal Data we collect and process
The categories of data that we may collect, use, store, and transfer include:
- Contact information, such as first and last names, postal or delivery addresses, billing addresses, email addresses, and telephone or fax numbers.
- Information provided during the course of IT and consulting services, which may encompass details about your network, passwords, IP addresses, open ports, as well as location and access rights to files, folders, and various software applications.
- Financial data, including payment-related details such as bank account numbers and payment card information.
- Transactional data, covering information regarding payments to and from you and third parties with whom you may conduct transactions.
- Technical data, which may consist of browser type and version, time zone settings and location, browser plug-in types and version, operating system and platform, and other technology associated with devices supported under our maintenance contracts.
- Marketing and communications data, including your preferences for receiving marketing communications from us and our third-party partners, as well as your communication preferences.
- In specific circumstances, depending on the contracted services, we may collect and process "Special Categories of Personal Data", including race, religious beliefs, sexual orientation, political opinions, health, genetic and biometric data, or criminal record information.
- Signatures on proposals and contracts.
- Professional interests and events attended.
- Records of meetings attended and visits to our offices.
- Any additional information you choose to provide to us.
4. Legal basis for collection and processing of Personal Data
Data we collect may come from clients, intermediaries, data subjects themselves, third parties connected to the data subject, or publicly available sources. Methods include direct interactions, automated technologies, and third-party sources.
We process your personal data in accordance with applicable laws, typically under:
- Contractual necessity
- Legitimate interests
- Legal or regulatory obligations
We do not generally rely on consent except for Special Categories of Personal Data or third-party marketing communications.
Purposes for processing
- Managing accounts, providing support, training, and identity verification.
- Administering business relationships, invoicing, and reporting.
- Improving services and internal research and development.
- Marketing communications compliant with applicable laws.
- Audit, security compliance, enforcement of terms, and fraud prevention.
- Legal obligations and corporate transactions like mergers or acquisitions.
Obligation to provide Personal Data
If you do not provide requested information, we may be unable to deliver services or comply with legal requirements.
Consent and withdrawal
Where consent is provided, you may withdraw it by contacting our DPO at privacy@slashopt.eu. Processing will stop unless another lawful basis exists.
Use for other purposes
Personal Data will only be used for compatible purposes with the original intent. Any new purpose will be communicated with a legal basis.
Sources and recipients of Personal Data
During contractual or statutory obligations, your data may be shared internally and with trusted third parties bound by GDPR compliance. Examples include:
- Professional advisers (lawyers, auditors, banks)
- Distributors, suppliers, service providers (couriers, hosting, marketing)
- Regulators or government bodies
- Public registers and authorities
- Third parties in case of business transfer, merger, or acquisition
International transfers
We ensure equivalent protection for transfers outside the EEA via:
- Countries with adequate protection
- Contractual agreements approved by the European Commission
- Explicit consent for transfers
- US Privacy Shield (when applicable)
- Government-mandated transfers
Marketing
We may use your data to tailor offers or marketing communications. You can opt-out anytime by contacting privacy@slashopt.eu.
Data security
We implement technical and organizational measures to protect your data and limit access to authorized personnel only.
Retention
Personal Data is retained only as long as necessary to fulfil purposes, comply with legal requirements, or complete reporting obligations. Anonymisation may occur once retention is no longer necessary.
Data subject rights
You may have the right to:
- Access your Personal Data
- Correct inaccuracies
- Request deletion
- Object to processing
- Restrict processing
- Request data transfer
Rights are not absolute and may require identity verification. Contact privacy@slashopt.eu for requests.
Duty to inform us of changes
Keep your Personal Data accurate and up-to-date by notifying us promptly of any changes.
No fee usually required
Access to your data is usually free. Excessive or unfounded requests may incur a fee.
Right to lodge a complaint
If you are unsatisfied with our response, you may complain to the Office of the Commissioner of Personal Data Protection.
Changes to this privacy notice
We may update this notice at any time without further notification. Periodically reviewing it is recommended.
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